Customer Service

Excellence As Standard

Industry Experience:

BCB Environmental Management Ltd specialises in the collection and transfer of hazardous and non-hazardous waste in accordance with stringent IPPC standards and is a leading independent player. BCB’s customers include well known manufacturing, engineering, automotive, chemical, pharmaceutical and industrial companies, as well as major waste management organisations, throughout the UK. Head offices and operations are based at Tockwith near York, supported by a national sales force and fleet.

BCB's Mission Statement

BCB’s commitment to environmental improvement and compliance is clearly illustrated in its Mission Statement where BCB promises to ‘make a positive contribution to the environment’.

To read full copy of Mission Statement please click here.

Autoglym – A Case Study

We enjoy working with BCB because they are totally customer focused and provide a rapid response. The ability to demonstrate environmental compliance also makes them a key partner”

Autoglym specialise in the manufacture of high quality liquids for internal and external car valeting. The company produces liquid wastes as water and solvents in Intermediate Bulk Containers (IBC’s). Environmental best practice and speed of response are important factors for Autoglym and the company has developed a close working relationship with BCB to achieve this.

To read the full case study please click here.

What Our Customers Say ...

The following are genuine comments from BCB customers about the service they have received from BCB - you may be surprised that they are all positive & complementary - we're not!

"Thanks for arranging the visit to Tockwith I was well looked after. The visit like the seminar was interesting, informative and well worthwhile I think the best things gained from both are seeing the situation from a different perspective,the increase in knowledge of how the industry works and most importantly on both occassions I came away with ideas to improve our own systems. Thanks once again and please pass on my thanks to Graham for his time and an enjoyable visit."

William Spencer
Health & Safety Advisor & Environmental Manager
Doncasters Medical Technologies.

"Not only have you set a very high bench mark in our industry but you have a very nice team of able and willing staff behind you and this holds you all in very high regard."

Andrew Leigh,
Acumen Waste Services.

"Thank you for an enjoyable, informative tour of what is clearly an excellent facility and a benchmark for others to aspire to"

Mark Taylor MD,
Cleartech Waste Services Ltd.

"Very Impressive ."

Autoglym (Altro Group)

"An excellent facility "

Andy Ridout,
Sericol

"I was very impressed with your new facility and its presentation on Friday, You have all been working very hard"

Denise James, MD
Total Waste Control

"I would like to thank your driver for his fantastic efforts, he worked extremely well along with us in order to get the maximum amount of pallets loaded. The whole collection went very well."

Tony Fullerton l.eng
Quality, Health & Safety Manager
Hylomar

Thank you all for the job done at G&B yesterday, customer delighted with speed and efficiency of service, also thank you for coming back to me so quickly with quotes.”

Laszlo Mesterhazi
Savant Associates

“The waste was collected today – I’ d like to make a mention of your driver Bryan, who was very helpful and friendly. People like that give a very good impression of your company”

Dave Wood – Technoflex.

“Thanks for a job well done at Portakabin on 23rd December, they were very impressed with the service they received and wanted to convey their thanks”

Matthew Pearson
Commercial Manager
Todds Waste Management

“Thanks for an excellent, prompt service. As per usual competitive prices and a fast quotation service”

Simon Evans
Managing Director
Evans Environmental

"Thank you for the prompt removal of our old tank and the drum. Once again thank you for your professional service, and I will definitely be using you again for future waste removal."

Mark Sutton
Facilities Co-ordinator
The Klark Teknik Group
Kidderminster

"Outstanding customer service from the request of pickup to the consignor's report received"

Nolan Wiltz
Ransomes Jacobsen Ltd

"I would just like to thank both to BCB and your driver for removing the hazardous waste from our site on Thursday 29th March 07 in such an efficient manner. Please pass on my thanks to the lorry driver who was also very helpful."

Malcolm Long
Beagle Aircraft